Customer service is an integral part of any company. Whether you are answering calls, assisting customers with account information, or resolving billing inquiries, it's important not to lose sight of the fact that your job is very much about people. You will be speaking with customers for hours at a time on some days and it can be tiring if you aren't careful. Be sure to take breaks and drink plenty of water during your shift so that you're alert and engaged when speaking with customers.
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